# A-One Prime Care Solutions: Terms and Conditions
## 1. Introduction
Welcome to **A-One Prime Care Solutions**. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
## 2. Services
### 2.1 Scope of Services
A-One Prime Care Solutions provides a range of cleaning and maintenance services, including but not limited to:
- Premium Cleaning Service AMC (Annually)
- Hiring Basis Cleaning Service
- Package Cleaning Service
- Specialized Cleaning Services (e.g., marble, granite, carpet, upholstery)
- Commercial Cleaning Services
- Window Cleaning
- Pest Control Services
- Waterproofing Services
- General Maintenance Services
### 2.2 Service Availability
Our services are subject to availability. We reserve the right to refuse or cancel any service request at our discretion.
## 3. Appointments and Cancellations
### 3.1 Booking Appointments
To book an appointment, please contact us via phone, email, or our website. We will confirm the appointment details and provide you with a service schedule.
### 3.2 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may incur a cancellation fee.
## 4. Payments
### 4.1 Pricing
Our service prices are detailed on our website or provided upon request. Prices are subject to change without notice.
### 4.2 Payment Terms
Payment for services is due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including cash, credit/debit cards, and online payments.
### 4.3 Late Payments
Late payments may incur additional fees. We reserve the right to suspend or terminate services for non-payment.
## 5. Customer Responsibilities
### 5.1 Access to Property
Customers must provide safe and timely access to their property for our service staff. If access is not provided, we may charge for the missed appointment.
### 5.2 Personal Belongings
Customers are responsible for securing personal belongings before our service staff arrives. We are not liable for any loss or damage to personal items.
## 6. Liability
### 6.1 Limitation of Liability
A-One Prime Care Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the service in question.
### 6.2 Damage to Property
We take care to avoid any damage to your property. In the unlikely event of damage, please notify us within 24 hours. We will assess and address the issue promptly.
## 7. Privacy Policy
### 7.1 Data Collection
We collect personal information necessary to provide our services, including your name, address, contact details, and payment information.
### 7.2 Data Use
We use your personal information to manage your appointments, process payments, and improve our services. We do not share your personal information with third parties without your consent.
### 7.3 Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.
## 8. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on our website. Your continued use of our services constitutes acceptance of the revised terms.
## 9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these terms or your use of our services will be resolved in the courts of Nepal.
## 10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Phone: 9705070706
- Email: aoneprimecaresolutions@gmail.com
- Address : Basundhara , Dhapasi
- Website: www.aoneprimecaresolutions.com