1. Introduction
At A-One Prime Care Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information from you:
Name
Address
Email address
Phone number
Payment information
Service preferences and details
2.2 Non-Personal Information
We may also collect non-personal information, such as:
Browser type
Operating system
IP address
Pages visited on our website
Time and date of visits
3. How We Use Your Information
3.1 Providing Services
We use your personal information to:
Schedule and manage appointments
Provide and improve our cleaning and maintenance services
Process payments and invoices
Communicate with you about your services and respond to your inquiries
3.2 Marketing and Promotions
With your consent, we may use your personal information to:
Send you promotional offers, newsletters, and updates about our services
Conduct surveys and gather feedback to improve our services
3.3 Analytics and Improvements
We use non-personal information to:
Analyze website usage and improve our website’s functionality
Monitor and improve the effectiveness of our marketing campaigns
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors and marketing platforms. These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
4.2 Legal Compliance
We may disclose your personal information if required to do so by law or if we believe such action is necessary to:
Comply with legal obligations
Protect and defend our rights or property
Prevent fraud or other illegal activities
Ensure the safety of our users and the public
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Secure servers and networks
Encryption of sensitive information
Regular security audits and updates
6. Your Rights
6.1 Access and Correction
You have the right to access and update your personal information held by us. To request access or make corrections, please contact us using the details provided below.
6.2 Opt-Out
You have the right to opt-out of receiving marketing communications from us. You can do so by:
Following the unsubscribe instructions in our emails
Contacting us directly using the details provided below
6.3 Data Deletion
You have the right to request the deletion of your personal information. To request deletion, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They help us understand how you use our website and improve its functionality.
7.1 Types of Cookies We Use
Essential Cookies: Necessary for the operation of our website
Performance Cookies: Collect information about how you use our website
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing habits to deliver personalized ads
7.2 Managing Cookies
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. Your continued use of our website and services constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Phone: 9705070706
Email: aoneprimecaresolutions@gmail.com
Address: Basundhara, Dhapasi
Website: www.aoneprimecaresolutions.com